FAQs – Avanta India

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FAQs

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faqs

What office sizes are available?

We have a wide range of office spaces available from one workstation to all way up to offices that can accommodate 300 workstations.

Do you have meeting rooms?

Yes, we do. We have 17 meeting rooms across all our business centers in Delhi/NCR that you can hire by the hour, half-day and up to a number of days.

How quickly can I move in?

The entire infrastructure is already in place, which means you can move in as quickly as possible.

Will my computer work?

Yes, of course! We provide CAT 6 cabling in our business centers with Ethernet sockets for each desk. Our expert IT team will configure your system so that all your computers are networked together to run safely and secured from other occupants.

What bandwidth do you offer?

We provide a high internet bandwidth of 50 Mbps to all our clients in the business center.

Can I get my own servers and internet connections?

Yes, we customize spaces as per your specific requirements, wherein you can get your own internet connection and install your own servers. In addition, you can use centralized internet connection and servers that we have in store in each center.

Can I use my own fax machine & printer?

Yes, we provide analogue lines for fax machines that you can connect to your own printer. You can even use our centralized services for printing, photocopying, and faxing.

Can I bring my own furniture?

We provide high quality office furniture in each office space. So, there is no need for you to bring your own furniture. However, you can feel free to add your own personal touches with beanbags, artwork, and others.

What security measures are in place?

All business center entrances are secured by a card access system and we have a 24-hour CCTV monitoring in place.

Do I need to pay for the set-up cost?

Absolutely not. We don’t charge any extra set-up fee. We ask only for the initial deposit and monthly rentals.

How will you display my company name?

We represent your company name digitally using the latest ‘One LAN’ technology.

Do you provide power backup?

Yes, of course! We have enough power backup to make sure that you work without any hassle.

What is an Ad Hoc Desk?

An ad hoc desk is a highly flexible workstation, making it suitable for all business types. It’s a modern day office concept, which can be customized to meet individual requirements – right down to the smallest details.

 

Serviced Offices

Is your business centre located where I need to do business?

Avanta Business Centre is located at Statesman House building on Barakhamba Road, Connaught Place, New Delhi. It is a central business location where you can position your business for a global presence. Connaught Place is the Central Business District of Delhi where every company wants to have its presence.

Why should we opt a serviced office space at Statesman House?

A serviced office space is basically one of the effective ways of managing your investment risk. With our serviced office space at Statesman House, Connaught Place you get flexible and cost-effective solutions to expand. Pay only for what your company needs as you use it and don’t lock your business into a long-term lease. In addition to this, having your office in Statesman House would give you a prestigious business address of Connaught Place, New Delhi.

What is the minimum office space configuration at Statesman House?

We provide a wide range of configurations to suit your business needs. Right from renting a single seater to workstations for large groups, you can choose any as per your preferences. We don’t charge any set-up fees and give you utmost liberty to choose from a single workstation, a big executive office, a large team office or a complete floor plan.

What if my office space needs change?

No problem. We can accommodate your changing office space needs with ease. In a traditional office, you are locked into a lease agreement, but with our business centre, you can upsize or downsize your office space as per your needs. Just pay only for the office space you need.

Do I need to supply my own office equipment?

Not at all! Our business centre at Statesman House is equipped with everything you require. We provide you contemporary office furniture, fully staffed reception areas, cutting-edge technology, high-speed internet connectivity and Wi-Fi enabled communal areas. With Avanta Business Centre, you can start working immediately.

Can I work in my office late at night and on weekends?

You can access your office 24×7, all round the year. Our reception services are available from 8.30 am to 6 pm on Monday to Friday and from 9 am to 1 pm on Saturdays. We also provide 24×7-onsite security at our business centres.

How long do I have to commit to?

Your service agreement with Avanta Statesman House starts from just 3 months, which goes up to 12 months and can be renewed thereafter.

Can I use the other facilities in my centre?

As per your service agreement, you get open access to all our facilities in the business centre, including washrooms, breakout areas, reception services, and fully stocked kitchen. To use our meeting rooms and videoconferencing facilities, we provide highly competitive hourly rates, inclusive of discounts.

What happens if I need to move offices?

We do our best to find you the best possible solution for an immediate move within Statesman House building or to one of our other business centres across Delhi/NCR.

How will my company be visible in your business centre?

ou can have internal branding within our business centre, and display your company’s logo with your office space. Just provide us with your company logo and we will do the rest.

Can I get any special services on request?

We believe in giving personalized service. If you have any special request, we will do our best to fulfill your requirement.

Can I work in my office after the business hours?

You can access your office 24×7, all round the year. Our reception services are available from 8.30 am to 6 pm on Monday to Friday and from 9 am to 1 pm on Saturdays. We also provide 24×7 onsite security at our business centres.

Can I use the other facilities in your centre?

As per your service agreement, you get open access to all our facilities in the business centre, including washrooms, breakout areas, reception services, and fully stocked kitchen. You can avail our meeting rooms and video conferencing facilities at competitive rates inclusive of special discounts.

What happens if I need to move offices?

We do our best to find you the best possible solution for an immediate move within Southern Park building or to one of our other business centres across Delhi/NCR.

What if I want to expand my staff in future?

We have various office spaces with different seating capacities, and all our offices are customisable. You can upsize or downsize your office space as per your needs. Just pay only for the office space you need.

What are the legal formalities involved in hiring a serviced office space?

What is the longest tenure for which I can hire a serviced office?

You can use our office space for as long as you want to. We make leases of maximum one year and then it can get renewed if you wish to continue with the office space.

Can I view the office before booking?

Yes, sure! You can pay us a visit and our sales executive will take your through a viewing of the office. To schedule a viewing, call +91-11-3044-6402.

Do you have meeting venues in the business centre?

You don’t need to look for any other venue to hold your business meetings. We have well equipped meeting rooms within our business centre and we offer them to our in house clients at discounted rates. For more information, kindly contact us at +91-11-3044-6402.

When can I get started with my office at the centre once I complete the formalities?

You can start working in your office in Avanta Business Centre right from the time you sign the agreement and make the payment.

Can I choose my office configuration?

Yes, definitely. Our business centre at Statesman House is equipped with everything you require, and you can arrange and use them as you want.

Can I hire office spaces in more than one Avanta’s centres at a time?

You can surely hire office spaces at two or more Avanta Business Centre at respective prices. You can also choose to shift from one centre to another if you wish to.

What happens to my phone calls, visitors and letters, once I leave a serviced office?

You can retain the office address and phone number along with a receptionist’s services by hiring a virtual office with Avanta, maintain your business continuity. You can opt for our call forwarding service and get all the calls directly forwarded to your new office.

How much does it cost?

The charges are levied on a per person basis & the rent depends upon the size of your office & the duration of your stay. There are no hidden costs. Detailed invoices are provided every month, hence leaving absolutely no scope for ambiguity.

Meeting Rooms

How do I reserve a meeting room at Statesman House Business Centre?

In order to reserve an Avanta Meeting Room at Statesman House, please visit our website – www.avanta.co.in. If you need assistance or have a special query, please call our team on +91-11-3044-6402.

What types of meeting rooms do you have in Connaught Place?

Statesman House Business Centre features a range of meeting and conference room facilities that are suitable for corporate meetings between 2 and 20 delegates. We also provide tea/coffee breakout areas with Wi-Fi where your delegates can unwind between the meetings.

What equipment do you have available for meetings at Statesman House?

Our meeting rooms in Connaught Place New Delhi are equipped with high-speed internet access, telecoms, conference pads, flip charts, and other essential stationery. We provide the most advanced audio-visual equipment for hire for a small additional price.

Do you have on-site catering facilities?

We provide catering service upon your request. Our meeting organiser will contact you find out your exact catering requirements. We take orders from you and can arrange the same based upon your prior request. Tea, coffee, biscuits, and water come standard with all meeting room bookings.

How do you structure your pricing?

You can book meeting rooms on hourly basis, half-day or on a full day. Pay only for what you use and for regular meeting room bookings, we are happy to give you discounts.

How can I cancel a reservation?

If your meeting or event is cancelled, then please notify us at least 24 hours in advance so that we can make the room available to others. Failure to notify a cancellation at least 24 hours in advance may result in charging of 100% fees.

Will my delegates get reserved car parking spaces?

Avanta Statesman House provides only one reserved car parking per client. So, your delegates can park their vehicle in nearby public car parking spaces.

Can I give out a telephone number for receiving messages or for information regarding my event?

No, we cannot accept messages for your delegates. Statesman House Business Centre numbers may not be listed for information on your event.

What if there is bad weather or an emergency?

In the event the Avanta Business Centre at Statesman House must close due to inclement weather or an emergency, any meetings scheduled for that day will be cancelled. Any payments made for a meeting room will be refunded.

What do your meeting rates include?

The rental fee includes your chosen meeting space and tables/chairs with set up. Day Delegate Rate includes serving of tea and coffee with cookies and mineral water.

What are the options for how the tables and chairs are arranged?

We offer six different seating layouts, each being ideal for a particular kind of a business event.

Classroom – suitable for conferences and educational sessions

Boardroom –for all formal business meetings

Auditorium –for holding large group trainings

Cabaret – ideal for special events, workshops, and trainings

Horseshoe – preferable for open discussions

Theatre – when there is a large audience and no writing or reading is required.

Can I give out a telephone number for receiving messages or for information regarding my event?

No, we cannot accept messages for your delegates. Southern Park Business Centre numbers may not be listed for information on your event.

What if I exceed the time limit of bookings for the meeting room?

The meeting rooms at Avanta Business Centre in Park Centra are available at hourly basis. You can also book them for half day (4 hours) or full day (8 hours). We provide grace time limit of 15 minutes after exceeding the bookings of half or full day.

What is the maximum capacity of your meeting rooms in Park Centra?

Our meeting rooms in Park Centra have a maximum capacity to hold a gathering of 50 persons. We provide all the equipment required in business meetings or conferences.

Do I need to get my own set-up for the presentations?

We provide all the equipment required in business meetings or conferences. The meeting rooms are equipped with projectors, high-speed internet access, telecoms, conference pads, flip charts, and other essential stationery. We provide the most advanced audio-visual equipment to hire at an additional price.

What if my guests for the business turn out to be more in numbers than expected?

The maximum seating capacity in our meeting rooms at Park Centra is for up to 50 people. If the number exceeds, then we can try and arrange alternate seating option, subject to room availability.

How can you assure to have no disturbances during our business meeting as a business centre is expected to be busy?

We assure a professional environment for you to have your meetings in our business centre. The walls and the glass doors of our meeting rooms are all sound proof, so you don’t have to worry about unnecessary noise and other disturbances.

How to avail the catering services? What are the charges?

If you wish to have catering services during your business events, let us know 48 hours in advance. You can order a full range of beverages, breakfasts, lunches and finger buffets. Additional charges are applicable in such condition. For more details, contact our sales team at +91-11-3044-6402.

How do I book a meeting room?

To book a meeting room with Avanta, you can directly reach to our sales team by calling at +91-11-3044-6402 you can also email an enquiry at info@avanta.co.in and our team will get back to you.

How much time before the actual date do I need to book a meeting room?

It totally depends on availability of meeting rooms in our centre. You can book a meeting room even half an hour before you need it, provided the space is not already booked. You just need to take care to make an advance payment that is before the meeting starts.

What mode of payment do you accept?

We accept all modes of payment, provided the payment is done before the business event starts. We accept all credit cards, except American Express cards and 2% extra is charged as bank charges.

What if I don’t use some of your services like the audio-video equipment or catering?

The day delegate packages we offer for meeting rooms are flexible. The charges of audio-video equipment are separately calculated and catering service is provided only on request. We don’t provide on-site catering facilities. Rest, facilities like serving of tea and cookies, stationery items and internet access are all include in the day delegate package.

What if I want to cancel my booking of the meeting room?

Cancellation charges are applicable. We charge 50% of the amount if cancellation notice is between 24-48 hours and 100% if the notice is given less than 24 hours before the allotted time.

How long can I book the space for? Can I book it for multiple days?

You can book the meeting rooms on hourly basis or half/ full day basis. Yes, you are most welcome to book the meeting rooms for multiple days.

Virtual Offices

What is a virtual office?

A virtual office provides your business with the corporate image and professional secretarial services without the cost of a physical office space. You will get a prestigious business address and a designated local phone number with a virtual PA to answer your business calls in your company name.

Is it possible to use my existing company phone number continuously?

Yes. We offer a dedicated phone number to you, and you can forward your existing company phone number to this dedicated phone number. When our receptionist received the call from your line, we will answer call in your company name.

What are the various services I get with a virtual office?

Virtual office enables you to have an office address without actually using the office space. Apart from a business address, there are additional services from a virtual PA like call answering, call forwarding and use of physical office space that you can avail.

Does a virtual office allow me to use a physical office?

You can go with the Virtual Office Plus package, where in you get full access to a physical shared office space for up to 40 hours in a month. For more information, contact our sales team at +91-11-3044-6402.

How do I manage my virtual office account?

That is exactly what we offer in a virtual office package, easy management for your regular business activities. You do not have to manage, we will manage your business mails and calls. You just need to become our virtual client.

How can a virtual office help my business to expand?

A business with corporate contact information is much more accessible to prospective clients than a business with contact information in a remote location. With a professional address and phone number we provide, you create a better image for your business.

How are my virtual office phone messages handled?

Our trained reception team handles your phone calls. They greet your caller in your company name. Your personal PA forwards the call to a number assigned by you.

What services and benefits do I receive as part of the Virtual Office package?

The services vary according to the package purchased. You get a business address and additional services like call answering, call forwarding, and use of physical office as per the package you opt for.

Does a virtual office provide access to Meeting Rooms and Video Conferencing?

You can hire the meeting room along with the video conferencing facility at discounted rates.

What is minimum time that I can hire a virtual office?

You can use our virtual office service for minimum three month to maximum one year tenure. You can further renew the agreement if you wish to.

How would a Virtual Office enable me to work from home?

A virtual office helps you to work from home more efficiently. Your business gets a more professional address and you get the services from a virtual PA who handles your business calls and postal mails.

How much does it cost to take a Virtual Office?

We have various packages on offer, and their prices vary as per the inclusions. Please contact our sales team at +91-11-3044-6402.

Can I use the business centre’s address on my business cards?

Yes, you can use provided address on your business cards as well as on your website and all marketing collaterals.

Do you notify me when mail arrives for me?

We forward your mails to the address provided by you (courier charges are applicable). If you wish, we can keep your mail safe for you to collect it yourself later.

How does a Virtual Office in Connaught Place allow my business to grow?

A virtual office space at Statesman House helps you to test new markets and business opportunities in Connaught Place without the need for capital investment. Our virtual office solution also gives you access to Avanta’s professional meeting rooms at Statesman House that you can book at discounted rates. When you company needs a physical office space, then you can upgrade to an office space within the business centre, keeping the same mailing address and phone numbers from your virtual office. With our virtual office PA handling your calls and messaging, you can focus on growth of your business.

Can I get access to an office space as an Avanta virtual office client at Statesman House?

Avanta virtual office at Statesman House offers up to 40 hours of shared office space usage every month. If you avail our virtual office plus package, then you get a dedicated virtual office board line number, call forwarding, and mail forwarding services along with up to 40 hours access fully furnished shared office space, with high-speed internet, free local calling, and admin support.

What if I need to meet my customers?

No problem! Just book one of our meeting rooms and cater to the requirements of your clients. All our meeting and conference venues come equipped with state-of-the-art furniture, high-speed internet access, and digital voice-conference capable phones. Our team of receptionists will greet your clients and show them to the meeting rooms. For more assistance, there are trained secretarial and IT staff available onsite. For meeting room bookings, please call us on +91-11-3044-6402.

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