Business Support Services

Business Support Services

Posted on February 14, 2015

Business Services Package (BSP) –

Transparent costs that give you a clear advantage

At Avanta, we differentiate ourselves in the market by taking a more ‘common sense’ approach to additional services and facilities available. By packaging these items into a monthly value-for-money amount, you have the ability to budget on an individual basis or as a company for any term required. Not only are you able to more accurately forecast office costs but also cut costs on incidentals such as courier and photocopying. This approach also removes the need for you and your staff to manage and check the accuracy of additionally billed items. As a provider less management time is required, enabling us to keep our costs down and consequently offer you maximum value for money.

The BSP is designed to bring together a variety of business required services into one convenient package for ease of billing and administration. The package contains a number of elements each of which has some specific restrictions and/or associated terms and conditions. These restrictions and/or terms are not designed to be punitive, but seek to ensure that the package is not abused and that services are available on an equable basis for all centre users. The description and any restrictions and/or terms are set out below:

Client Refreshments

  • Chilled filtered water in tea points and breakout areas
  • A range of quality hot beverages from the tea points
  • Bespoke beverage service for meeting rooms to order (10% discount)
  • Bespoke business catering to order (10% discount)

Postal Services

  • Incoming mail sorted and delivered to mailbox each business day
  • Courier mail at special discounted rates 1
  • Collection by the Postal Service included

Copy Services

  • Black & White photocopying 2
  • Colour copying (subject to location) 50% discount

Meeting & Training Rooms

  • All Meeting & Training rooms at 20% discount
  • Free use of flipcharts and pens
  • Free use of Audio Visual equipment
  • Management and organisation of bespoke catering 3
  • Up to eight hours per month FREE use of meeting rooms across global network through Alliance Business Centre Network (not including other Avanta centres)

Wireless Internet Access

  • Free wireless internet access in meeting & training rooms
  • Free wireless internet access in breakout areas

Business Support & Purchasing

  • Office supplies with 20% discount
  • Other offers available periodically from Avanta

Bandwidth and Telecoms packages

Reliable high-speed internet access is now essential to every business, not just for surfing and downloading, but often to establish Virtual Private Networks for access to corporate networks and secure servers. This can be costly and difficult to supply. Avanta has the answer in bringing high speed direct internet access from Reliance. We take a 6MB connection and share this with other users in the building through our dedicated data switches.

Voice services too have not stood still, and whilst a mobile phone is an essential tool, a high quality landline with a direct dial number is essential to give your business a geographic presence. Combined with our state of the art CISCO VOIP handsets, we give you the ability to log in at any desk convenient to you in your office or our meeting rooms, and manage your call diverts, handset settings and corporate directories online, through a secure web portal. Our services continue to develop in this area, and we are proud to have partnered with Datacraft, one of Cisco’s premier partners in India to bring these services to you.

Telephony Services

  • Advanced Cisco Handsets that are intelligent communication devices allow a full range of functionality not available to normal landline handsets as they are IP based.
  • Line rental included
  • Inclusive of ALL local and Intra-circle calls. There is no cost for these with unlimited usage
  • Very competitive rates for international and mobile calls (please refer to Indian IT price list )
  • Professional telephone answering in your company name


Area Inclusive* Non-inclusive

All India





  • No Set Up Fee for initial configuration. Subsequent changes may be chargable
  • DHCP provided, with static or mixed addresses available on request
  • Standard Quality of Service applied to ensure higher priority given to dynamic traffic
  • Dedicated VLAN
  • Fast shared connection as standard
  • Symmetric upload and download speed
  • Comprehensive SLA
  • If you are opting for our Non-inclusive option, a range of dedicated internet

(1) Limited to 100 letters per company per day before 4pm. For volume mail (such as bulk mailings) in excess of this and for mail merges, administrative charges may apply
(2) Limited to 2000 copies per company per month. Therafter admin charges may apply, subsequently discounted prices as per Facilities and Services price list.
(3) Avanta is happy to provide and deliver catering but the cost will be borne by the client
(4) Subject to availability

Author: Anvesha Sharma

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